Returns and Shipping
PRODUCT CARE
PLEASE BE MINDFUL OF HUMANS/ANIMALS THAT LIKE TO PUT SMALL ITEMS INTO THEIR MOUTH. Our jewelry has small components that when grabbed at, or stretched, or anything can scatter about. So be careful. We can't be responsible for that. All our jewelry is handmade. As with all handmade jewelry, our items are delicate, so please treat with care. 14K gold filled and sterling silver jewelry can be cleaned with a soft polishing jewelry cloth.
SHIPPING
wave bait jewelry has a flat shipping rate of $5.00. Orders are shipped via USPS. All pieces are made to order. Please allow up to 2 weeks for us to make your order. We ship Mon-Fri except on holidays. Once order is received, you will receive a confirmation of order & another email once it is shipped out. Unfortunately we do not ship internationally at this time.
RETURN POLICY
You may return your wave bait for an exchange or store credit. Just email us with your order number in the subject line. Try to do it within 7 calendar days of receiving your order (wavebait.jewelry@gmail.com). Jewelry must be in it's original condition to be eligible for return/exchange. Try to get your piece back in the mail within a week to keep things moving :) wave bait is not responsible for damages or loss incurred during shipping. All claims will need to be filed with the USPS.
We offer free exchanges, but all returned items will require that you pay the shipping back to us.